Tenants have instant access to us via chat, phone and email so we're always on hand to effectively and speedily deal with their queries and issues. Your phone number never has to be given to the tenant.

Vigorous procedures are in place to ensure payments are received on the due date. Any late payments are investigated and pursued by us immediately. Our rental payments will be forwarded to you within 5 working days of receipt. Payments to you are accompanied by a detained statement showing any expenses incurred.

If your tenants lose their keys, you can leave it to us to sort it out. Should tradesmen need to enter your property, access can be organised directly with us.

We have access to a team of reliable and cost effective tradesmen who can quickly resolve routine repairs and maintenance issues.

In addition to advising you on your safety responsibilities we can carry out Gas and Electrical inspections to ensure you are compliant with all current legislation.

All tenants are provided with a list of emergency contacts to be used in cases of genuine emergency such as break ins and floods. This ensures your tenants are safe and your property is well protected.

We will carry out regular inspections of your property to ensure all aspects of the tenancy are being adhered to.

Our staff will carry out a detailed and thorough inspection of your property at the end of the tenancy, cross checking every detail with the initial inventory.

Any justifiable charges will be deducted from your tenants' deposits. Should there be any disputes, we will resolve them as determined by the Tenancy Deposit Scheme policy. The remaining deposit will then be returned to the tenant.